pie’s Commitment to NCQA Standards: Preparing for Accreditation

At pie, we believe credentialing isn’t just a task—it’s a responsibility. Our clients trust us to manage critical provider data, ensure compliance, and support timely payer enrollment. That’s why we’ve chosen to align our operations with the highest standard in the industry: the National Committee for Quality Assurance (NCQA).

While we haven’t officially begun the accreditation process, we’ve taken meaningful steps to prepare. Our goal is to ensure that every credentialing workflow we deliver reflects NCQA’s gold-standard approach to quality, transparency, and accountability.

Where We Are Now

We’ve already begun laying the groundwork for accreditation:

• Initial Consultation Completed
  We’ve met with NCQA to gain a thorough understanding of the requirements and expectations for credentialing accreditation.
• NCQA Survey Tool Purchased and In Use
  We’ve invested in NCQA’s official survey tool, allowing us to self-assess our systems and identify opportunities to strengthen them even further.
• Process Review Underway
  Our internal team is actively auditing and refining our credentialing policies, documentation standards, and review timelines using the NCQA framework as our guide.

What This Means for Our Clients

Our decision to align with NCQA isn’t about checking boxes, it’s about delivering the highest caliber credentialing possible. For our clients, this means:

• Confidence in Every Credentialing File
  Whether you're onboarding a single provider or expanding across states, our processes are designed to meet NCQA’s nationally recognized standards.
• Proactive Quality Control
  We’re not waiting to get accredited to improve our systems. We’re doing it now, so you benefit immediately from better oversight and fewer risks.
• Ongoing Transparency
  As we move forward, we’ll share regular updates so you know exactly where we stand and how it benefits your organization.

Looking Ahead

NCQA accreditation is a rigorous process—and for good reason. It holds credentialing organizations accountable for quality, consistency, and client protection. At pie, we welcome that accountability.

By investing in early preparation, we’re showing our commitment to being more than a vendor. We’re building a credentialing infrastructure you can rely on, backed by the standards that shape the industry.